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Website Discussion, Bug Reports and Abuse Reports

Problem activating account

This thread is open.

Posted by byfed 2016-03-01 20:35:14 GMT


Recently i've created a game and invited two friends to join this website and join that game, but one of them told me that he wasn't able to activate his account. I've test this with other email and of course, there is a problem with it. The user doesn't receive the activation email, even trying with the re-send option. Does anybody know anything about it?. Is it a temporary problem due to recent problems with the server or is it a permanent problem due to this web is out of maintenance?

Thanks in advance, byfed

Posted by Dvd Avins 2016-03-14 16:31:10 GMT

Was this ever resolved?

Posted by Shirley Dulcey 2016-03-15 16:04:35 GMT

It appears that ALL sending of email from the site is still broken. I'm not getting my turn notifications, and I tried to create a new test account and got the same problem with sending the activation email that others have reported. It's almost certainly a result of the recent server move; the scripts have to be adjusted to send the email through a different server or something of the sort.

There is also no method given on the site to contact the administrators. I hope they read this thread!

Posted by travbot 2016-03-19 14:54:12 GMT

In the FAQ I found a contact address:

Posted by Thesp 2016-03-22 13:41:31 GMT

I've messaged the admin through his BGG account. Here's hoping things resume to normal!

Posted by Shirley Dulcey 2016-03-31 03:53:20 GMT

I suddenly started getting turn notification emails this morning. Haven't tried account registration yet.

Posted by wengerfans 2016-08-16 08:38:20 GMT

The same issues happens to my friends. either gmail, hotmail, yahoo email account are all faided for that. Frustrate....

Posted by Shirley Dulcey 2016-08-16 19:28:51 GMT

Email notification appears to be broken again. That probably means that the new account verification emails aren't going, and that means new players can't join.

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