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Website Discussion, Bug Reports and Abuse Reports

Site hanging

This thread is open.

Posted by anyeone 2009-01-23 16:30:13 GMT

Hi, this has happened to me several times, usually in my evenings when I play at home rather than during my days when I play at the office.

I will log in, make an action, and the site hangs when trying to redirect me back to the game page to complete my move. I then cannot reach the site at all for several hours (even after closing the browser, using a different browser etc.)

I don't know if this is the site exceeding its allowed traffic or if there is some bug that is hanging the web server but it has happened more than once so I don't think it is a fluke.

Unfortunately I don't have really good repro steps - basically I just log in, navigate to a game where it is my turn, take my first action, am directed to the screen that says I have completed my action but am not done and will be redirected to the first page, but I am not and clicking the link to go directly doesn't work either. As I said even if I shut down the browser and start a new session I cannot reach any page on the site.

Posted by Hammerite This user is an administrator. 2009-01-23 22:25:27 GMT

I do not know why this is happening to you, and I'm not sure where to start looking for possible culprits for the problem. I do not think the server has at any point gone down for an extended length of time like the one you describe. Has anybody else experienced this problem?

Posted by Hammerite This user is an administrator. 2009-01-24 22:55:26 GMT

When this happens to you, are you able to visit html pages (i.e. the pages that end in ".htm", rather than ".php")? For example this page:

What about pages that are up one level, like

What about pages that are in the main University of Sheffield site?

Posted by anyeone 2009-01-26 00:14:30 GMT

I was gone this weekend, sorry. I will try hitting the html pages directly if this happens again, thanks for the links. I've made bookmarks so I can try them if this happens again. FWIW, I am at home now and had no trouble playing at all.

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