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Website Discussion, Bug Reports and Abuse Reports

Notifications Broken?

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Posted by Greg 2009-11-30 15:32:44 GMT


I'm in two games right now and unlike in the past didn't receive notifications for either when it was my turn.

Posted by Hammerite This user is an administrator. 2009-11-30 23:58:44 GMT


I'm not sure what might be going wrong. As far as I can tell, emails are working. I don't seem to have any bounced emails from your email address, either.

Posted by usagi-san 2009-12-04 21:05:00 GMT


I've noticed this too and I am wondering if it is because my browser keeps me logged in...? Is there a period of inactivity whereby the user is forcibly logged out?

Posted by Hammerite This user is an administrator. 2009-12-05 00:43:59 GMT


Yes. If you keep the same session going without having to log back in, then under the default preference settings, you won't be emailed again after the first email. Only when you either log in or deliberately log out ("deliberately" meaning that session timeout doesn't count for this) is the record of whether you have been emailed reset. You can change your preference settings so that you literally get emailed every time it becomes your turn to move in a game. Go to your user details page and make sure the box is ticked beside "Email me again every time it's my turn in a game, even if I haven't logged in or logged out since the last such email was sent".

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